We also have information about online services for agents. Debt and payment Fast Key Codes Fast Key Codes for debt and payment We also have information about business activity statements and how to prepare and lodge. Respond to our request to contact activity statement exceptions Request new document identification number Activity statements Fast Key Codes Fast Key Codes for activity statements Withholding variations, section 15–15, vary an individual pay as you go (PAYG) rate of withholding Refund or credit transfer – non-individuals Higher education loan program (HELP) – Study and training support loans

Account information Fast Key Code Fast Key Codes for account informationĪssistance with general interest charge (GIC)Īssistance with the failure to lodge (FTL) on time penalty To find out if an extended service is currently available, refer to our Contact us page. At different times we operate an extended-hours service. You can phone us on 13 72 86 between 8:00 am and 6:00 pm, Monday to Friday, excluding public holidays.

Where an online option is available, we have included links in the tables in this guide. If you are phoning about something that can be resolved via an online channel, our customer service representatives will direct you to that channel. Use our Tax agent online services guide to get the most out of our online services.

Where transactions and information are available online, you need to use those channels first before you phone us. You can create a PDF or print this guide using the buttons at the top-right of your screen. If you are unable to resolve a tax or superannuation law-related enquiry, or a complex administrative matter relating to your client through existing channels, you may be eligible to use our Tax practitioner assistance service. We recommend you bookmark this page as we regularly update this information. Fast Key Codes allow you to key ahead to the option of your choice without listening to the entire menu. You can use this tax agent phone services (Fast Key Code) guide to find the right phone number for the topic you need to phone us about. Letters – alternative phone service Fast Key Codes.

Tax agent phone services (Fast Key Code) guideĪ tax agent phone services (Fast Key Code) guide for the right phone number for the topic you need to phone us about.

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